ea77l's Privacy Policy
Protecting your personal information is our top priority. This document explains in detail how ea77l collects, processes, and stores your information.
Introduction & Scope
ea77l ("we", "us", or "the platform") operates a safe and reliable online gaming service for players in Bangladesh. This Privacy Policy ("Policy") sets out how we collect, use, store, and protect your personal information on our website ea77l.lat.
This Policy applies to all individuals who use ea77l's services — whether or not they are registered members. By using our platform, you are considered to have accepted the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services.
We may update this Policy from time to time. For any significant changes, we will provide a clear notice on the website. The latest version of this Policy will always be available at ea77l.lat/privacy-policy.
What Information We Collect
ea77l collects the following types of information to improve your service experience and maintain a secure environment:
2.1 Identity Information
Information provided during registration or account verification:
- Full name and date of birth
- Email address
- Mobile number
- National ID card or passport details (for age and identity verification)
- Residential address
2.2 Financial Information
Information required to process deposits and withdrawals:
- bKash, Nagad, Rocket, Upay account numbers
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal timestamps
2.3 Technical & Usage Information
Information collected automatically while you use the platform:
- IP address and device information
- Browser type and version
- Pages visited and session duration
- Gaming activity and betting history
- Information collected from cookies and tracking technologies
2.4 Communication Information
Information provided when you contact us:
- Live chat conversations
- Email content and attachments
- Support ticket details
- Complaints and feedback
Purpose of Using Information
ea77l uses your information only for the following legitimate purposes. We never sell your information to third parties without your consent.
| Purpose | Details | Legal Basis |
|---|---|---|
| Account Management | Ensuring registration, login, and identity verification | Contractual necessity |
| Financial Transactions | Processing deposits and withdrawals; fraud prevention | Contractual necessity |
| Service Improvement | Personalising the gaming experience and enhancing platform performance | Legitimate interests |
| Ensuring Security | Detecting and preventing fraudulent activity; account protection | Legitimate interests |
| Customer Service | Providing support and resolving complaints | Contractual necessity |
| Responsible Gaming | Identifying harmful gaming behaviour and intervening where necessary | Legal Obligations |
| Legal compliance | Providing required information upon request from authorities | Legal Obligations |
Information Storage & Security
Security Technology
ea77l uses industry-standard security measures to keep your information safe. Our platform is protected by SSL encryption technology, which keeps your information completely private while it is being sent to our servers. We conduct regular security audits and keep our systems up to date.
Our servers are located in secure data centres and have multiple layers of security to prevent unauthorised access. Financial information is stored with the highest level of encryption.
Data Retention Period
We retain your information only for as long as necessary. Information is kept while your account is active and, after account closure, for a defined period as required by legal obligations.
- Transaction records — for the period required for financial auditing
- Identity verification documents — applicable period even after account closure
- Cookie data — until the end of a session or for a specified period
- Communication records — to ensure the quality of support
Steps in the Event of a Security Breach
If there is any risk of your information being compromised, ea77l will notify the affected users as quickly as possible. We will take immediate action to minimise harm and further strengthen the system to prevent recurrence. Report any security concerns immediately to [email protected].
Cookie Policy
The ea77l website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your service experience.
Essential Cookies
Essential for the basic functioning of the platform. They are used to maintain login sessions and ensure security. These cookies cannot be disabled.
Analytics Cookies
Used to understand which pages are most visited and how users navigate the platform. This information helps improve the service.
Preference Cookies
Used to remember your language preference, display settings, and other personal preferences. They make each of your visits more convenient.
You can disable non-essential cookies through your browser settings. However, doing so may limit some features of the platform.
Sharing Information with Third Parties
ea77l never sells your personal information to advertisers or third parties. However, we may share information in the following limited circumstances:
6.1 Payment Processors
The necessary financial information is shared with the relevant payment provider to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer. These providers follow their own privacy policies and may not use the information for any purpose beyond completing the transaction.
6.2 Legal Obligations
We may be required to provide information to comply with court orders, lawful requests from government authorities, or applicable law. In such cases, we will provide only the minimum information necessary.
6.3 Technology Service Providers
We work with trusted technology partners (such as hosting providers and analytics services) to operate our platform. These providers operate under strict confidentiality agreements and may not use the information without our instruction.
6.4 Game Providers
Game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, and Microgaming may have access to limited information for the purpose of ensuring fair play and providing technical services. They are not permitted to use your information for any marketing purpose.
Your Data Rights
You have the following rights over your personal information at ea77l. To exercise these rights, contact us at [email protected].
Right of Access
You have the right to receive a copy of the information we hold about you.
Right to Rectification
If there is any inaccuracy in your information, you can request that it be corrected.
Right to Erasure
In certain circumstances you can request that your information be deleted, though exceptions apply where legal obligations exist.
Right to Restrict Processing
In certain cases you can request that the processing of your information be restricted.
Right to Data Portability
You can request your information in a structured, commonly used format.
Right to Object
You have the right to object to the processing of your information for specific reasons.
To exercise any of the rights listed above, contact our customer service team. After verifying your request, we will take action as quickly as reasonably possible. In some cases we may not be able to fulfil every request due to legal obligations — in such cases we will inform you of the reason.
Protection of Minors' Information
ea77l is for individuals aged 21 and above only. We do not knowingly collect or process the information of anyone under the age of 21. Age verification is in place at the time of account registration.
If we become aware that we have inadvertently collected information from a minor, that information will be deleted immediately and the associated account will be closed. If a parent or guardian believes that their child's information has been entered into our system by mistake, please contact [email protected].
International Data Transfers
In some cases your information may be processed or stored on servers outside Bangladesh. For such transfers, we ensure that:
- Adequate data protection measures are in place in the destination country or region.
- The receiving party operates under a strict confidentiality agreement.
- Transferred data remains protected by SSL encryption.
- Security protocols equivalent to our own standards are followed.
Policy Changes & Updates
ea77l reserves the right to update this Privacy Policy from time to time. For any significant changes:
- A clear notice will be provided on the main page of the website.
- Registered members will be notified of updates by email.
- The date of the change will be clearly stated in the document.
- For minor changes (error corrections, clarifications), a separate notice may not be given.
If you continue using our platform after the changes, you will be considered to have accepted the updated policy. If you do not agree with the updated policy, stop using the service and send an account closure request to [email protected].
Contact & Complaint Resolution
If you have any questions or concerns about this privacy policy, or wish to exercise your data rights, please contact us in the following ways:
Live Chat
Our support team is available 24/7 in Bengali and English. For any issues, contact us directly via chat.
Email Support
For detailed privacy-related requests, write to us at: [email protected]
We take all your privacy-related requests seriously and strive to respond promptly after verification. ea77l's goal is to earn and maintain your trust — and the foundation of that trust is ensuring the proper protection of your information.
Play at ea77l, stay safe
Your information is secure — now enjoy the best gaming experience with peace of mind.
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